Learner engagement: Designing courses that don’t suck
Suzie Chan, Adoption & Education Specialist at Open LMS

Many online courses fail because they are "PowerPoint dumps" created by non-specialists, leading to disengagement and knowledge gaps. This session tackles the "Accidental Course Designer" problem by moving beyond passive content to dynamic learning experiences. We introduce a simple, actionable three-part framework—Look Good, Feel Good, and Solve a Problem—to transform mundane materials into effective training. Attendees will learn to improve course structure, design for accessibility, and use tools like H5P to boost engagement. You don't need a massive budget; you need a better design strategy to ensure your training programs finally deliver the impact and performance results your organisation requires.